Frequently Asked Questions

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Switching is easier than most people think. I handle the entire process for you - including contacting your current agent, arranging the transfer of documents, and ensuring a smooth handover.

No - there is no cost to change to R & S Property Co. I handle the entire process to ensure a smooth transition.

Yes — I take care of the full transition, including tenant communication, documentation, and ongoing management so you don’t have to worry about a thing.

I offer competitive and transparent pricing, with an introductory rate available for new clients. I’m always happy to walk you through the fee structure in detail.

Our management fee covers the day-to-day management of your property, including rent collection, communication with tenants, maintenance coordination, inspections, and ongoing support.

No - We believe in being upfront and transparent with all fees from the beginning.

Rent is reviewed at the end of each lease term or in line with legislation to ensure you’re achieving the best possible return.

This depends on market conditions and pricing, however my goal is always to secure a quality tenant as quickly as possible while minimising vacancy.

All applications are thoroughly screened, including rental history, employment checks, references and database checks.

I provide you with a recommendation, however the final decision is always yours.

Tenants can log maintenance through the portal, and all maintenance requests are reviewed before being referred to the owner for approval. Once approved, I coordinate the repairs with trusted local trades and keep you updated throughout the process.

Routine inspections are conducted in line with legislation, typically every 4 months.

Yes — you will receive a detailed report along with photos after each inspection.

Owner payments are processed every Friday, mid-month and end-of-month, subject to cleared funds.

Yes - we can arrange annual compliance through Property Compliance Australia for $109 per annum.

Yes, provided the property meets water efficiency standards — I can guide you through this process.

I offer a more personalised, hands-on approach. You’re not passed between multiple staff - I manage your property directly and take pride in providing proactive, reliable service.